2025-2026 Security Guard Training (Trainer Modules)

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About Course

Directions: Welcome to Certified De-escalation & Restraint Training (CRT) on-line learning modules. In order to meet certification requirements, participants must complete the following tasks:

1. View learning modules 1-7;

2. Pass the Certification Exam;

3. View videos of hands-on techniques and practice hands-on techniques;

4. Participate in a Zoom meeting with a CRT instructor. Main points of the program will be discussed, and participants will be asked to demonstrate mastery of hands-on techniques. Please email us at info@certifiedrestraint.com to set up your Zoom meeting after completing tasks 1-3.

Please download or print the Participant Manual, the Instructor Manual, and the Powerpoint before beginning the courses. You will use these materials when you redeliver the course to others within your organization.

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Course Content

Materials
These materials are necessary for course completion.

  • Materials
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Module 1: Procedures
In this module you will learn about CRT Procedures, CRT Focus Points, and the Crisis Cycle/STAR Approach.

Module 2: Restraint Video Discussion
In this module we will discuss legal issues involving restraint. After viewing the video of restraint, think about how the situation could have been resolved with more positive outcomes.

Module 3: Stress/Anger
In this module you will learn about the Common Causes of Stress, Non-Verbal Communication of Stress or Anger, Verbal Communication of Stress or Anger, Stress Stimuli, and the Types of Stress. As you complete this module, think about which signs of stress and anger you have witnessed in the people you must work to de-escalate. Were there any signs identified in this module that you may have overlooked when working with stressed or angry individuals? 

Module 4: Self-Regulation
In this module you will learn about emotional triggers and strategies for managing your personal triggers.

Module 5: De-Escalation
Participants are instructed in research-based methods of de-escalation and taught ways to maintain personal safety.

Module 6: Safety Guidance
This module will focus on personal safety during de-escalation.

Module 7: Escape/Restraint
This module will cover Restraint Points of Emphasis, Restraint Release, and Post-Restraint Best Practices.

Certification Exam
The certification quiz must be completed with 100% accuracy for certification. You may take the quiz as many times as needed.

Technique Videos
Now that you have a good understanding of safety and restraint guidelines, it's time to learn and practice hands-on techniques. You will want to practice with another individual. View the videos as many times as necessary in order to master the techniques. Eventually, you will become fluid at the techniques as you obtain muscle memory. If you are participating in this course for certification, remember to schedule your Zoom meeting when you are comfortable with the techniques.

Train-the-Trainer Tips
Train-the-Trainer redelivery tips.

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